Safety and Security Policy
Safety and Security Policy
At Fia Jacobs, we are committed to ensuring the safety and security of your personal information, transactions, and user accounts on our website [fiajacobs.com]. This Safety and Security Policy outlines the measures we take to protect your information and maintain a secure online environment.
Protection of Personal Information
- Data Encryption
- We use industry-standard encryption technologies (such as SSL) to protect the transmission of sensitive information, such as payment details, during online transactions.
- Secure Storage
- Your personal information is stored securely on our servers with restricted access to authorised personnel only.
- Access Control
- We implement strict access controls and authentication mechanisms to safeguard your personal information against unauthorised access or misuse.
Secure Transactions
- Payment Processing
- We partner with reputable payment gateways that comply with Payment Card Industry Data Security Standard (PCI DSS) to ensure secure payment processing.
- Fraud Prevention
- We employ measures to detect and prevent fraudulent activities, including monitoring transactions for unusual or suspicious behaviour.
User Account Security
- Account Protection
- We encourage users to create strong, unique passwords for their accounts and offer additional security features such as two-factor authentication (2FA) where applicable.
- Account Monitoring
- We continuously monitor user accounts for unauthorised access attempts and take prompt action to mitigate any potential security threats.
Privacy Practices
- Privacy Policy
- Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We are committed to complying with applicable data protection laws and regulations.
Customer Awareness and Support
- Education
- We provide resources and guidance on best practices for online safety and security to help customers protect their personal information.
- Customer Support
- Our customer support team is available to assist you with any concerns related to safety and security. Please get in touch with us through our website’s contact form for assistance.
Continuous Improvement
- Security Updates
- We regularly update our security measures and practices to address emerging threats and vulnerabilities.
- Compliance
- We adhere to relevant laws and regulations concerning data protection and security.
Contact Us
- If you have any questions or concerns about our Safety and Security Policy or the security measures we employ, please contact us through our website’s contact form or email us directly at contactus@fiajacobs.com. Your safety and security are our priority.
This Safety and Security Policy was last updated on 5th July 2024.