Terms & Conditions

Terms and Conditions

Website Use

The Website is intended for users who are at least 18 years old or the legal age of majority in their jurisdiction.
You agree to use the Website only for lawful purposes and in accordance with these Terms and any applicable laws and regulations.

To access certain features of the Website or purchase Products, you may be required to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

The Website and its original content, features, and functionality are owned by Fia Jacobs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Products and Orders

We strive to accurately display and describe our Products on the Website. However, we do not warrant that the descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

Prices for Products are in GBP (British Pounds) unless otherwise indicated. Shipping costs and applicable taxes will be added to the total price.
Payment is processed securely through our designated payment gateway. We accept major credit cards and other payment methods as specified on the Website.

Your submission of an order constitutes an offer to purchase the Products listed in your order.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or fraud prevention.

We offer international shipping. Delivery times and costs may vary depending on the destination and shipping method selected during checkout.
We are not responsible for delays in shipping or delivery due to force majeure events, customs processing, or other unforeseen circumstances beyond our control.

Returns and Refunds

Our Returns and Refunds policy governs the process for returning Products and receiving refunds or exchanges. Please refer to our separate Returns and Refunds policy for more information.

Privacy Policy

Your use of the Website and purchase of Products is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability

To the fullest extent permitted by applicable law, Fia Jacobs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website or Products; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; or (iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us through our websites online form or email us at contactus@fiajacobs.com.