Shipping

Shipping Policy

Order Processing
All items are made to order and take up to 3 weeks to process.

Shipping & Delivery

• Shipping fees are calculated at checkout.
• We ship Monday to Saturday.
• Standard Shipping: Delivery in approximately 2 weeks.
• Express Shipping: Delivery in approximately 1 week.
• International Shipping: Delivery times vary, typically up to 3 weeks. Customs fees may apply.

Please allow for minor delays, which are rare.

Tracking
You will receive a confirmation email with tracking details once your order ships. Tracking updates within 24 hours.

Customs & Taxes
Customers are responsible for any customs or import duties.

Damaged Items
If your order arrives damaged, please contact the carrier and our support team immediately. Keep all packaging and damaged items for claims.

Returns
For return information, please see our Returns and Refunds policy.

Contact Us
For questions, please use our contact form or email contactus@fiajacobs.com.